PRIVACY POLICY

Last updated: December 23, 2025

This Privacy Policy describes how Digital Interaction S.R.L. collects, uses, stores, and protects personal data of users accessing the website digital-interaction.com, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).

By accessing this website and using our forms or services, you acknowledge and agree to the practices described in this Privacy Policy.

1. DATA CONTROLLER

The data controller is:
Digital Interaction S.R.L.
VAT ID (CUI): RO41459230
Trade Register No.: J40/9968/2019
Registered Office: Bd. Timișoara no. 7, Romania
Email: info@digital-interaction.com

2. CATEGORIES OF PERSONAL DATA COLLECTED

We may collect the following categories of personal data:

2.1. Data provided directly by the user

• Full name
• Email address
• Phone number
• Company name
• Professional role or position
• Business-related information (e.g. estimated revenue, marketing budgets, objectives)
• Any other information voluntarily provided via forms or during analysis sessions

2.2. Data collected automatically

• IP address
• Device and browser type
• Pages visited and session duration
• Data collected via cookies and similar technologies

3. PURPOSES OF DATA PROCESSING

Personal data is processed for the following purposes:
• contacting users who apply for the Feasibility Analysis
• scheduling and conducting consultation sessions
• delivering requested digital materials (PDFs, checklists)
• B2B commercial communication
• improving website performance and services
• internal analysis, security, and statistics
• complying with legal obligations

4. LEGAL BASIS FOR PROCESSING

Data processing is carried out based on one or more of the following legal grounds:
• User consent (Article 6(1)(a) GDPR)
• Performance of a contract or pre-contractual steps (Article 6(1)(b))
• Legitimate interest of the data controller (Article 6(1)(f))
• Legal obligations (Article 6(1)(c))

5. DATA RECIPIENTS

Personal data may be shared, strictly as necessary, with:
• IT and hosting service providers
• CRM and email marketing platforms
• Analytics providers (e.g. Google Analytics)
• Scheduling and video conferencing platforms (e.g. Zoom)
• Public authorities, when required by law
We do not sell or rent personal data to third parties.

6. INTERNATIONAL DATA TRANSFERS

In certain cases, personal data may be transferred outside the European Union (e.g. to the United States), only where appropriate safeguards are in place, such as:
• Standard Contractual Clauses approved by the European Commission
• Other lawful transfer mechanisms under GDPR

7. DATA RETENTION PERIOD

Personal data is retained:
• for as long as necessary to fulfill the purposes for which it was collected
• in accordance with applicable legal requirements
• until consent is withdrawn, where applicable

8. DATA SUBJECT RIGHTS

In accordance with GDPR, you have the following rights:
• right of access to your data
• right to rectification
• right to erasure ("right to be forgotten")
• right to restriction of processing
• right to data portability
• right to object
• right to withdraw consent at any time
• right to lodge a complaint with the competent supervisory authority
To exercise these rights, please contact us at info@digital-interaction.com.

9. MARKETING COMMUNICATIONS

We may use your contact details for B2B marketing communications (email or phone), only:
• with your explicit consent, or
• based on legitimate interest, within the limits of applicable law
You may unsubscribe at any time using the link provided in our emails or by contacting us directly.

10. DATA SECURITY

We implement appropriate technical and organizational measures to protect personal data, including:
• restricted access to data
• IT security protocols
• safeguards against unauthorized access, loss, or destruction

11. COOKIES

This website uses cookies and similar technologies. Detailed information is available in our separate Cookie Policy.

12. DATA OF MINORS

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

13. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. The updated version will be published on the website.

14. CONTACT

For any questions regarding data protection or this Privacy Policy, please contact:
📧 info@digital-interaction.com