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Digital Interaction Case study Β· Davinci Dental Direction A3 Β· Core simple
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PROJECTS  /  CASE 01
Davinci Dental

E-commerce Β· PPC

Davinci Dental

E-commerce design & development for a store with over 60.000 unique product types.

CLIENT Davinci Dental
SERVICES E-commerce, PPC
01 Β· THE PROJECT

Davinci provides their patients with top quality dentistry services. Their mission is to contribute as much as possible to a healthy happy life for their clients.

They’ve come to us looking to bring their online presence and user experience to the same level that their medical services are – and that is, top quality.

Like most bussinesses, they had ideas about what should be done, but didn’t really know what to implement first and what was worth investing in.

Davinci Dental - THE PROJECT
02 Β· THE CHALLENGE

• Bringing new clients from the online environment

• Creating a strong online identity, that can make their premium and reliable services clear to new clients. Building online brand awareness.

• Using their existing, year-old, strong offline social proof that was driving their bussiness to make their presence in the online space stand out just as good and be trustworthy to newcomers

• Defining the online marketin needs and objectives

• Understanding the UX (User Experience) gamechanging factors in the industry

• Creating a custom design tailored to their needs, based on factors like information, usability, visual flow, heatmap results and many more.

Davinci Dental - THE CHALLENGE
03 Β· THE SOLUTION

• Developing a platform able to support scheduling, custom designed presentation pages and even e-commerce in the form of online payment of services

• Creating and implementing a marketing strategy designed to attract patients from both the high end and the low end of the services range, in order to balance out the spendings. In this industry, CPCs can be very expensive due to the high profit margins.

User experience behavioural flow ment to direct users from the homepage to the most profitable services, while also creating brand familiarisation and trust.

Davinci Dental - THE SOLUTION
04 Β· DESIGN & DEVELOPMENT

• Finding the right inspiration has been crucial to bringing the User Experience to a point where customers can navigate at ease while also having access to the relevant content in intuitive order.

• Using custom made icons has been a good solution to turn scary medical interventions into mild & understandable actions

• Selecting friendly and positive images played an important role in inspiring comfort & trust to the pacient

• Services / Product pages have been customised to look good with many details and information, but without it aswell, since many of their services didn’t have a long description.

Davinci Dental - DESIGN & DEVELOPMENT
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Davinci Dental Davinci Dental
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